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SUPPORT - STEP-BY-STEP INSTRUCTIONS


E-mail Setup - Microsoft Outlook XP

This example uses settings for the E-mail address, info@NBRconsulting.com, with info as the account name. Please remember to replace your own address and domain name in your setup.

  1. Select Tools/Accounts
  2. Click on the “Mail” tab
  3. Click on Add/Mail
  4. Type in your full name (as you want it to appear on outgoing messages)
  5. Select the button “I already have an E-mail address that I’d like to use”
  6. Enter your E-mail address in the E-mail address box
  7. Click “Next”
  8. Select “POP3” as your incoming mail server type
  9. Enter your incoming mail server ( - ie., “nbrconsulting.com”) [see note below if this is a “Pointer” or “RapidMail” account]
  10. Enter your outgoing mail server (smtp. - ie., “smtp.nbrconsulting.com”) [see note below if this is a “Pointer” or “RapidMail” account]
  11. Click “Next”
  12. Enter your account name (your E-mail address - ie., “info”) [see note below if this is a “Pointer” or “RapidMail” account]
  13. Enter your E-mail password
  14. If you don’t want to enter your password every time you check mail, select the box next to “Remember password”
  15. Click “Next”
  16. Click “Finish”
  17. Click one time on the new entry in the list, and the select “Properties”.
  18. Click on the “General” tab
  19. Your name and E-mail address should already been entered. Under “Organization”, enter your business name, if you have one, and it will appear with your E-mails that you send.
  20. Click on the “Servers” tab
  21. On the bottom, under “Outgoing Mail Server”, select the box next to “My server requires authentication”, then click the “Settings” tab next to it.
  22. Make sure the button next to “Use same settings as my incoming mail server is selected.
  23. You are now ready to check your mail.

To check your mail, click the “Send/Receive” button.

To send a message, click the “New” button.

PLEASE NOTE: The mail server requires you to check your mail before you send it. This helps the server to verify that you are the owner of the account. All you need to do is check your mail as soon as you enter the mail program before you try to send any messages, and then again before you send any messages, if your mail program is not set to check for messages regularly and often.

POINTER OR RAPIDMAIL ACCOUNT: If your E-mail is a pointer account, you should use your account “IP” address for both your incoming and your outgoing mail server. You can find this in your account control panel under “Edit Account Information”. You also need to use your UserID as part of your e-mail address (info.userid). Your UserID can be found in your control panel as well.






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