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SUPPORT - STEP-BY-STEP INSTRUCTIONS


E-mail Setup - Microsoft Outlook 2003

This example uses settings for the E-mail address, info@NBRconsulting.com, with info as the account name. Please remember to replace your own address and domain name in your setup.

  1. Select Tools/E-mail Accounts
  2. Under E-mail, select “Add a new e-mail account”
  3. Click “Next”
  4. Select “POP3”
  5. Click “Next”
  6. Under “User Information”
  7. Enter your name (as it would appear on a business card)
  8. Enter your E-mail address in the E-mail address box
  9. Under “Server Information”
  10. Enter your incoming mail server ( - ie., “nbrconsulting.com”) [see note below if this is a “Pointer” or “RapidMail” account]
  11. Enter your outgoing mail server (smtp. - ie., “smtp.nbrconsulting.com”) [see note below if this is a “Pointer” or “RapidMail” account]
  12. Under “Logon Information”
  13. Enter your user name (your E-mail address - ie., “info”) [see note below if this is a “Pointer” or “RapidMail” account]
  14. Enter your E-mail password
  15. If you don’t want to enter your password every time you check mail, select the box next to “Remember password”
  16. Click “More Settings”
  17. Click the “General” tab
  18. Under “Mail Account”, enter text to help you remember which E-mail account you are setting up
  19. Next to “Organization”, enter your company name (if any)
  20. Click the “Outgoing Server” tab
  21. Place a check mark in the first box next to “My outgoing server (SMTP) requires authentication”
  22. Select the button next to “User same settings as my incoming mail server”
  23. Click “OK” to close the window
  24. Click “Next”
  25. Click “Finish”
  26. You are now ready to check your mail.

To check your mail, click the “Send/Receive” button.

To send a message, click the “New” button.

PLEASE NOTE: The mail server requires you to check your mail before you send it. This helps the server to verify that you are the owner of the account. All you need to do is check your mail as soon as you enter the mail program before you try to send any messages, and then again before you send any messages, if your mail program is not set to check for messages regularly and often.

POINTER OR RAPIDMAIL ACCOUNT: If your E-mail is a pointer account, you should use your account “IP” address for both your incoming and your outgoing mail server. You can find this in your account control panel under “Edit Account Information”. You also need to use your UserID as part of your e-mail address (info.userid). Your UserID can be found in your control panel as well.






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